Services
You have a quality problem with the Customers’ delivery ? Is there a risk of your Customer’s production line retention because of defective components in your delivery?
About 60 minutes is the time we need to react and begin selection and control in order to provide our Customer’s production line with compatible components only and in order to prevent the production line from being hold up.
Do you want to protect the quality of your components before they are sent to your Customer? If you deicide to profit from our services in the area of the end product control, you can be 100 % certain that the deliveries are congruent with the quality specifications as well as you protect yourself from expensive Customers complaints.
You need reliable and objective data concerning the complaint process? The functionality of our reporting online system would be the best solution. The possibility of access to the information connected with the complaint 24h/day and 7days/week facilitate monitoring this process and the analysis of the control of your deliveries.
Do you have constant quality problems which make it hard to maintain good relationship with your Customer? Would you like to improve your company’s image in front of your Customer? Representation of your business by the Resident Engineer, whose main duty is to maintain good relations with the Customer, is a good solution. Your company receives not only the possibility of improving its image but also the possibility of an immediate reaction in case of a need of resolving current problems with the quality of the delivery.
Your Customer requires from you the changes in the product or the improvement of the production process? You are not able to cope with this to your own extent? External help of the Engineers and Specialists while solving the problems of a particular problem with a process or a product, is a good solution when the commitment of your own Engineers in other works or lack of the ideas makes it hard to implement changes that could be satisfying for the Customer.
Do the constant quality problems with your deliveries forced the Customer to trigger the procedure of the Controlled Shipping Level II? Transmission of the control services in the process of CSL II facilitate current completing of orders and will give time for the implementation of proper changes and elimination of the defects.
Intensified increase of orders from the Customer? Do you have a problem with the human resources? Support of the assembly and production tasks with the supply of an elastic form is a good alternative for the employment of the additional of one’s own workers for whom there may be a decrease in work after the stabilization in the orders.